LA RIC PRIVACY POLICY

PRIVACY POLICY

Personal data (hereinafter “data”) are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

Personal data is information that relates to an identified or identifiable person. This includes, in particular, information that makes it possible to draw conclusions about your person, such as your name, telephone number, address or e-mail address. Data that cannot be linked to your person and only serve statistical evaluation are not to be classified under the term personal data.

The use of our website or our offer is possible without the disclosure of personal data. However, certain services offered by us can only be used after providing the corresponding data. If you do not wish to share this information, the use of the services is not possible. 

Pursuant to Art. 4 no. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” shall mean any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as third parties process data under their own responsibility.

Who is responsible?

The responsible provider of this website in terms of data protection law is:

LA RIC Kosmetik GmbH, FN 159711

Am Ölberg 91, 3004 Klosterneuburg

Phone: +43 1 31 31 80

Fax: +43 1 310 49 12

E-mail: info@laric.eu

What data do we process?

Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.

Server data

For technical reasons, in particular to ensure a secure and stable internet presence, data is transmitted by your internet browser to us or to our web space provider. These so-called server log files are used to collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which the use of our website takes place.

The data collected in this way is temporarily stored, but not together with other data about you.

This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted again after seven days at the latest, unless further storage for evidence purposes is required. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.

Contract processing

The data transmitted by you for the purpose of using our range of goods and/or services is processed by us for the purpose of processing the contract and is necessary to this extent. Conclusion and processing of the contract are not possible without the provision of your data.

The legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO.

We delete the data once the contract has been fully processed, but must observe the retention periods under tax and commercial law.

As part of the contract processing, we pass on your data to the transport company commissioned with the delivery of the goods or to the financial service provider, insofar as the transfer is necessary for the delivery of the goods or for payment purposes.

The legal basis for the transfer of the data is then Art. 6 para. 1 lit. b) DSGVO.

Customer account / registration function

If you create a customer account with us via our website, we will collect and store the data you entered during registration (e.g. your name, address or e-mail address) exclusively for pre-contractual services, for the fulfilment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called notepad function). At the same time, we will store your IP address and the date of your registration along with the time of day. This data is not passed on to third parties.

Within the scope of the further registration process, your consent to this processing is obtained and reference is made to this data protection declaration. The data collected by us in this process will be used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 para. 1 lit. a) DSGVO is the legal basis for the processing.

If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) DSGVO.

In accordance with Art. 7 (3) DSGVO, you can revoke the consent you have given us to open and maintain the customer account at any time with effect for the future. To do so, you only need to inform us of your revocation.

The data collected in this respect will be deleted as soon as processing is no longer necessary. However, we must observe retention periods under tax and company law.

Cookies

  1. a) Session cookies / session cookies

We use so-called cookies with our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the internet browser you use. These cookies process certain information about you on an individual basis, such as your browser or location data or your IP address. 

This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Art. 6 para. 1 lit b.) DSGVO, insofar as these cookies data are processed for contract initiation or contract processing.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.

When you close your internet browser, these session cookies are deleted.

  1. b) Third-party cookies

Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website.

Please refer to the following information for details on this, in particular the purposes and legal bases of the processing of such third-party cookies.

  1. c) Elimination option

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific internet browser you use. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.

Checking creditworthiness and scoring

Insofar as we offer you the basic option of payment by invoice within the scope of our range of goods or services and you make use of this option, we reserve the right to obtain a credit report from a credit agency (such as Creditreform, Schufa, Bürgel or infoscore) on the basis of mathematical-statistical procedures. For this purpose, your data, insofar as it is relevant to the contract, such as your name and address, will be forwarded to the credit agency. We use the subsequent information on the statistical probability of a payment default for our decision as to whether we offer you payment by invoice.

The legal basis for this processing is our legitimate interest in the default security of the claim pursuant to Art. 6 para. 1 lit. f) DSGVO.

Newsletter

If you register for our free newsletter, the data you requested for this purpose, i.e. your email address and – optionally – your name and address, will be transmitted to us. At the same time, we store the IP address of the internet connection from which you access our website as well as the date and time of your registration. During the further registration process, we will ask for your consent to send you the newsletter, describe the content in detail and refer to this data protection declaration. We use the data collected in this process exclusively for sending the newsletter – it is therefore not passed on to third parties in particular.

The legal basis for this is Art. 6 para. 1 lit. a) DSGVO.

In accordance with Art. 7 (3) DSGVO, you can revoke your consent to receive the newsletter at any time with effect for the future. To do so, you only need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.

Contact requests / contact possibility

If you contact us via the contact form or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for processing and answering your enquiry – without their provision we cannot answer your enquiry or at best only to a limited extent.

The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.

Your data will be deleted as soon as your enquiry has been finally answered and there are no legal obligations to retain data, e.g. in the case of subsequent contract processing.

Competitions and discount campaigns

We offer you the opportunity to participate in competitions and discount campaigns via our website. If you participate in one of our competitions or discount campaigns, the data you enter when participating will be processed without your further consent, but of course exclusively for the implementation and processing of the respective competition or discount campaign.

As part of the processing of the competition or discount campaign, we may pass on your data to the transport company commissioned with the delivery of the goods or to a financial service provider, insofar as the transfer is necessary for the delivery or payment of your prize. If your data is published in the event of a prize, you will be informed of this as part of the declaration of consent.

The legal basis for the transfer of the data is then Art. 6 para. 1 lit. b) DSGVO.

You can revoke your consent to the processing of data for participation in our competitions and discount campaigns at any time with effect for the future in accordance with Art. 7 (3) DSGVO.

To do this, you only need to inform us of your revocation.

Which social networks do we use?

  • Facebook: We operate a company presence on the Facebook platform to advertise our products and services and to communicate with interested parties or customers.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Facebook’s data protection officer can be reached via a contact form: https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations result, is available under the following link: https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is reproduced below is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the analysis, communication, sales and advertising of our products and services.

The legal basis may also be the user’s consent pursuant to Art. 6 para. 1 lit. a DSGVO vis-à-vis the platform operator. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 (3) DSGVO.

When our online presence is called up on the Facebook platform, the user’s data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of the users. On the basis of these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Facebook according to their interests. If the user is logged into his or her Facebook account at the time of the call, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Facebook, the personal data entered by the user on this occasion will be used to process the enquiry. The user’s data will be deleted by us if the user’s enquiry has been conclusively answered and there are no statutory retention obligations, such as for subsequent contract processing, to the contrary.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used.

For more details on the processing activities, how to stop them and how to erase the data processed by Facebook, please refer to Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

It is not excluded that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

  • Instagram: To advertise our products and services and to communicate with interested parties or customers, we operate a company presence on the Instagram platform. On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Instagram’s data protection officer can be reached via a contact form: https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations result, is available under the following link: https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is reproduced below is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the analysis, communication, sales and advertising of our products and services.

The legal basis may also be the user’s consent pursuant to Art. 6 para. 1 lit. a DSGVO vis-à-vis the platform operator. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 (3) DSGVO.

When our online presence is called up on the Instagram platform, the user’s data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of the users. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Instagram according to their interests. If the user is logged into his or her Instagram account at the time of the call, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Instagram, the personal data entered by the user on this occasion will be used to process the enquiry. The user’s data will be deleted by us if the user’s enquiry has been conclusively answered and there are no statutory retention obligations, such as for subsequent contract processing, to the contrary.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used.

For more details on the processing activities, how to stop them and how to erase the data processed by Instagram, please refer to Instagram’s data policy: https://help.instagram.com/519522125107875

It is not excluded that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Social media link via graphic or text link

We also promote presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection from being automatically established to the respective server of the social network when a website with a social media advertisement is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.

After the user has been forwarded, information about the user is collected by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.

This is initially data such as IP address, date, time and page visited. If the user is logged into his or her user account of the respective network during this time, the network operator may be able to assign the collected information of the user’s specific visit to the user’s personal account. If the user interacts via a “Share” button of the respective network, this information may be stored in the user’s personal user account and may be published. If the user wants to prevent the collected information from being directly assigned to his/her user account, he/she must log out before clicking on the graphic. In addition, it is possible to configure the respective user account accordingly.

The following social networks are integrated into our site by linking:

  • facebook: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. Privacy policy: https://www.facebook.com/policy.php.
  • Instagram: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. Privacy policy: https://help.instagram.com/519522125107875.

 

How do we analyse your data?

Google Analytics

We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function allows Google to truncate the IP address within the EU or EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and of the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the internet.

Google states that it does not link your IP address with other data. Google also provides further information on data protection law at https://www.google.com/intl/de/policies/privacy/partners, including information on how to prevent the use of data.

In addition, Google offers a so-called deactivation add-on at https://tools.google.com/dlpage/gaoptout?hl=de along with further information on this. This add-on can be installed with the most common internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. Of course, you can also find out whether and which other web analytics services we use in this privacy policy.

Other services on our website

Google Maps

We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

If you call up the Google Maps component integrated into our website, Google will store a cookie on your end device via your internet browser. In order to display our location and create directions, your user settings and data are processed. We cannot exclude the possibility that Google uses servers in the USA.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimising the functionality of our website.

The connection to Google established in this way enables Google to determine which website your request was sent from and to which IP address the directions should be sent.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item “Cookies”.

In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.

Google also offers further information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy.

Google reCAPTCHA

We use Google reCAPTCHA on our website to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service.  

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our website as well as in the defence against unwanted, automated access in the form of spam or similar.

Google offers further information on the general handling of your user data at https://policies.google.com/privacy.

Google Fonts

We use Google Fonts on our website to display external fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimisation and economic operation of our website.

Through the connection to Google established when you call up our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.

Google offers further information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy, in particular on the options for preventing the use of data.

GOOGLE search function (“CSE”)

For full text search on the website, we use the “Google custom search” (Google Custom Search Engine “CSE”). “CSE” is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter “Google”.

“CSE” enables a full text search for content on our website. This search function is accessed via a “Google Custom Search” search box.

The legal basis for this is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest is the user-friendliness of the website.

The function is integrated unchanged on our website as a software module from Google.
If the search is activated by entering a search term, Google loads the information searched for using a plug-in. At the same time, the terms entered by the user and the user’s IP address are transmitted to Google in order to execute the search and display the search results.

If the user is logged in to his or her existing Google account at the time of the search process, Google can assign the collected information to the associated user profile.

Google provides further information, in particular on the options for preventing the use of data, at this, https://policies.google.com/privacy or this https://adssettings.google.com/authenticated link.

Google AdSense

We use Google AdSense on our website to integrate advertisements. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

Google AdSense stores cookies and so-called web beacons on your end device via your internet browser. This enables Google to analyse how you use our website. The information collected in this way, along with your IP address and the advertising formats displayed to you, is transferred to Google in the USA and stored there. Furthermore, Google may pass this information on to contractual partners. However, Google declares that your IP address will not be merged with other data about you.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item “Cookies”.

In addition, Google offers further information at https://policies.google.com/privacy and https://adssettings.google.com/authenticated, in particular on the options for preventing the use of data.

Google Remarketing or “Similar Audiences” component from Google

We use the remarketing or “similar target groups” function on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

We use this feature to serve interest-based, personalised advertising on third-party websites that also participate in Google’s advertising network.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.

In order to enable this advertising service, Google stores a cookie with a sequence of numbers on your end device during your visit to our website via your internet browser. This cookie records both your visit and the use of our website in anonymised form. However, no personal data is passed on in the process. If you subsequently visit the website of a third party that also uses the Google advertising network, advertisements may appear that relate to our website or our offers there.

To permanently deactivate this function, Google offers a browser plug-in for the most common internet browsers via https://www.google.com/settings/ads/plugin.

The use of cookies from certain providers can also be deactivated by opting out at http://www.youronlinechoices.com/uk/your-ad-choices or http://www.networkadvertising.org/choices/.

Through cross-device marketing, Google may be able to track your usage behaviour across multiple devices, so that you may be shown interest-based, personalised advertising even if you switch devices. However, this requires that you have consented to the linking of your browsing history with your existing Google account.

Google offers further information on Google Remarketing at https://www.google.com/privacy/ads/.

MailChimp – Newsletter

We offer you the opportunity to subscribe to our free newsletter via our website.

We use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, hereinafter referred to as “The Rocket Science Group”, to send newsletters.

In addition, The Rocket Science Group offers further data protection information at http://mailchimp.com/legal/privacy/.

If you register for our newsletter, the data requested during the registration process, such as your e-mail address and, optionally, your name and address, will be processed by The Rocket Science Group. In addition, your IP address and the date and time of your registration will be stored. In the course of the further registration process, your consent to the sending of the newsletter is obtained, the content is described in detail and reference is made to this data protection declaration.

The newsletter subsequently sent via The Rocket Science Group also contains a so-called tracking pixel, also known as a “web beacon”. With the help of this tracking pixel, we can evaluate whether and when you have read our newsletter and whether you have followed any links contained in the newsletter. In addition to other technical data, such as the data of your IT system and your IP address, the processed data is stored so that we can optimise our newsletter offer and respond to the wishes of our readers. The data is therefore used to increase the quality and attractiveness of our newsletter offer.

The legal basis for the dispatch of the newsletter and the analysis is Art. 6 para. 1 lit. a.) DSGVO.

In accordance with Art. 7 (3) DSGVO, you can revoke your consent to receive the newsletter at any time with effect for the future. To do so, you only need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.

Newsletter via WhatsApp

You can also receive our free newsletter via the instant messaging service WhatsApp. WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA, both hereinafter referred to as “WhatsApp”. Some of the user data is processed on WhatsApp servers in the USA. In addition, WhatsApp offers further data protection information at https://www.whatsapp.com/legal/#privacy-policy.

To receive our newsletter via WhatsApp, you need a WhatsApp user account. Details of what data WhatsApp collects during registration can be found in the aforementioned WhatsApp data protection information.

If you then register for our newsletter mailing via WhatsApp, the mobile phone number you entered during the registration process will be processed by WhatsApp. In addition, your IP address and the date and time of your registration will be stored. In the course of the further registration process, your consent to the sending of the newsletter will be obtained, the content will be described in detail and reference will be made to this data protection declaration.

The legal basis for the dispatch of the newsletter and the analysis is Art. 6 para. 1 lit. a.) DSGVO.

In accordance with Art. 7 (3) DSGVO, you can revoke your consent to receive the newsletter at any time with effect for the future. To do so, you only need to inform us of your revocation. You can also block the receipt of the newsletter by making a setting in the WhatsApp software on your end device.

LiveChat

We use the LiveChat service on our website for analysis purposes and for our live chat system. This is a service of LiveChat Inc., 1 International Pl, STE 1400 Boston, MA 02110 – 2619, USA, which is operated in the European Union by LiveChat Software SA. ul. Zwycięska 47, 53 – 033 Wroclaw, Poland, hereinafter referred to as “LiveChat”.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the effective and direct support of our customers and interested parties as well as the statistical analysis of visitor behaviour for the purpose of optimising and economically operating our website.

For statistical analysis of visitor behaviour and for the operation of the live chat system, LiveChat stores a cookie on your end device via your internet browser. This cookie processes the anonymised data and creates a pseudonymised user profile. However, the data collected in the process will not be used to identify you personally.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item “Cookies”.

LiveChat offers further information on the collection and use of data as well as your rights and options for protecting your privacy at https://www.livechatinc.com/legal/privacy-policy/#main.

WooCommerce

We use “WooCommerce” to host our shop system and to display our offers and process contracts.

“WooCommerce” is an open source shopping system and is based on the WordPress content management system, a subsidiary of Automattic Inc. 60 29th Street #343, San Francisco, CA 94110, USA, hereinafter referred to only as WooCommerce.

The WooCommerce service ensures an online shop solution to offer our products. This is intended to enable simple and easy access to our products. The legal basis is Art. 6 para. 1 lit. a) or b) DSGVO (consent or contract initiation/contract processing).

If you enter data in a text field of our online shop, WooCommerce may store and collect this information. Information may also be collected automatically by WooCommerce in the form of server log files (see server data).

Please note that there is a possibility that data may be processed outside the European Union, in particular in the USA. In the opinion of the European Court of Justice, there is currently no level of protection that can be considered adequate and this poses various risks with regard to the security and lawfulness of the data processing.

Notwithstanding the foregoing, WooCommerce uses standard contractual clauses approved by the EU Commission that require WooCommerce to comply with the level of data protection applicable in the EU.

WooCommerce offers further information on the collection and use of data as well as your rights and options for protecting your privacy at https://automattic.com/privacy/?tid=331650631650.

 

Google AdWords with conversion tracking

In our website, we use the advertising component Google AdWords and the so-called conversion tracking. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

We use conversion tracking for the targeted advertising of our offer. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.

If you click on an ad placed by Google, the conversion tracking we use saves a cookie on your terminal device. These so-called conversion cookies lose their validity after 30 days and do not serve to identify you personally.

If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you have clicked on one of our advertisements placed on Google and that you have subsequently been redirected to our website.

Google uses the information collected in this way to create statistics for us about visits to our website. In addition, we receive information about the number of users who have clicked on our ad(s) and about the pages of our website that were subsequently accessed. However, neither we nor third parties who also use Google AdWords are able to identify you in this way.

You can also prevent or restrict the installation of cookies through the corresponding settings of your internet browser. At the same time, you can delete cookies that have already been stored at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

Furthermore, Google also offers further information on this topic and in particular on the possibilities of preventing the use of data at https://services.google.com/sitestats/de.html, https://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/.

Klarna “CHECK-OUT

For the payment processing of orders via our online shop, we use the payment service of Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden, hereinafter referred to as “Klarna”.

For this purpose, we have integrated the so-called check-out from Klarna into the final order page of our online shop.

The legal basis is the fulfilment of the contract according to Art. 6 para. 1 lit. b.) DSGVO. In addition, we have a legitimate interest in offering effective and secure payment options, so that a further legal basis follows from Art. 6 para. 1 lit. f.) DSGVO.

By integrating Klarna, your internet browser loads the check-out page from a Klarna server. The operating system you use, the type and version of your internet browser, the website from which the check-out was requested, the date and time of the request and the IP address are transmitted to Klarna – even without you interacting with the check-out page.

As soon as you complete the order in our online shop, the data you enter in the input fields on the check-out page will be processed by Klarna on its own responsibility to process the payment.

In the case of the offered payment methods “PayPal” and “Prepayment”, the processing is limited to the forwarding of the payment data to us or PayPal without your further consent.

In the case of the offered payment methods “purchase on account”, “hire purchase”, “credit card”, “direct debit” or “instant bank transfer”, the following personal data in particular will be processed by Klarna for the purpose of payment processing as well as for identity and creditworthiness checks:

  • Contact information, such as names, addresses, date of birth, gender, email address, telephone number, mobile phone number, IP address, etc.
  • Information on the processing of the order, such as product type, product number, price, etc.
  • Payment information, such as debit and credit card data (card number, expiry date and CCV code), invoice data, account number, etc.

In the event that you select the payment method “purchase on account” or “purchase by instalment”, Klarna collects and uses personal data and information about your previous payment behaviour to decide whether to grant you the desired payment method. In addition, probability values for your future payment behaviour (so-called scoring) are used. The scoring is calculated on the basis of scientifically recognised mathematical-statistical methods.

Klarna provides further information on the aforementioned processing and also the applicable data protection provisions at https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf.

What rights do you have?

With regard to the data processing described in more detail below, users and data subjects have the right to

  • to confirmation as to whether data concerning them are being processed, to information about the data being processed, to further information about the data processing and to copies of the data (cf. also Art. 15 DSGVO);
  • to correct or complete inaccurate or incomplete data (cf. also Art. 16 DPA Regulation);
  • to the immediate erasure of the data concerning them (cf. also Art. 17 GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) GDPR, to restriction of processing in accordance with Art. 18 GDPR;
  • to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR);
  • to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 of the GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1) and 18 of the GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has the right to information about these recipients.

Users and data subjects also have the right to object to the future processing of data relating to them in accordance with Art. 21 DSGVO, insofar as the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) DSGVO. In particular, an objection to the processing of data for the purpose of direct advertising is permissible.